If anyone is experiencing any symptoms or does not feel well, please DO NOT come to the Centre. Follow the Government Guidance on what you should do.
All therapists must carry out their own risk assessment.
Working from Home
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AFHelpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cherry Tree Therapy Centre in Buckhurst Hill offers low-cost counselling. You may be eligible to access this service if you are currently unemployed, on a low income or in full-time education. If you do not fulfil the criteria but you are currently struggling financially, your application will still be considered. Sessions are carried out face to face, online or on the telephone.
There are a limited number of low-cost therapy sessions at Cherry Tree Therapy Centre. Low-cost counselling sessions are usually carried out by an experienced trainee who is undertaking a Postgraduate Diploma at the University of East London or a similar qualification elsewhere. All trainees are supervised by the University and an individual clinical supervisor at Cherry Tree Therapy Centre.
All sessions are confidential and counsellors practice in accordance with the British Association of Counselling and Psychotherapy ethical framework. Confidentiality will only be breached under extreme circumstances, for example, if there is a risk of serious harm to the client or others or when the law requires the therapist to do so.
Payment for each session needs to be paid before or on the day of the session. We do not take cash, but we do accept all major debit and credit cards. If sessions are taken online, you will receive an invoice in advance that will need to be paid by bank transfer. Bank details can be found at the foot of the invoice.
Cherry Tree Therapy Centre operates a 24hr cancellation policy, full payment will be required if 24hrs notice is not given. If payment is not received for your session no further sessions will be booked until payment has been made. If at any point you are struggling financially, please explore your options with your counsellor.
If you miss more than 2 sessions, you may go back on the waiting list for the low-cost sessions. Please speak to your counsellor if you are unable to attend sessions on a regular basis.